Questions?
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Simply choose whichever item you are interested in on our product page.
Then click “Add to Cart”. Go to your cart to see your desired items and click “Checkout”.
Follow the steps to complete your order
Sure! Contact our Customer Support team and we will process your cancellation or modification request.
Please keep in mind that all cancellation or modification requests must be made within 24 hours of your purchase.
After 24 hours your order is already in production and it will be too late for any cancellations or modifications.
If you are emailing to request a cancellation or change in your order, this will not be confirmed until our team has responded to you.
If you receive a shipment notification after having cancelled your order, please contact us as soon as possible by clicking here and we will make sure your order is cancelled. We will fix it for you ASAP.
We are more than happy to assist you with any concerns. You can click this to send us an email, or call us at 818-776-0100.
We are an authorized Miele and Sebo dealer. We also sell Oreck, Riccar, Hoover, Simplicity, Shark, and Dyson. Our air purifiers are all made and designed by Ideal.
All of our items have a 90 day guarantee. As well as each individual vacuum carrying their own manufacturer warranty.
We accept MasterCard, Visa, AMEX, and Discover.
All prices in our store are in US dollar currency.
Just after your order has been successfully placed.
Gary’s Vacuum World adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
Shipping times may vary depending on recipient’s location. We provide a tracking number for all orders.
Yes, we require all parcels be signed for to make sure things don’t get lost in transit and they end up with the correct recipient.
If your package was never received, please contact our Customer Support here and we will try our best to resolve this issue ASAP.
We provide free shipping on all orders.
No we do not.
If you ordered the wrong item, contact our Customer Support here within 24 hours and we will be able to adjust your order. If notified after 24 hours, you must wait for delivery and send it back, we will not cover return shipping. Once we receive the item, we may ship out your replacement item.
We do not allow returns, if an item arrives broken or defective we will replace the item once you contact the support team and ship the item back. If you are unsatisfied with your item you may return it for store credit either online or in person as long as it is within the 90 day guarantee.